Terms and Conditions

Terms And Conditions

REDBOX RX™ WEBSITE TERMS OF USE

The following terms and conditions (‘Terms’) govern use of this website (‘Site’). By using the Site, you agree to be bound by these Terms and agree to follow these Terms and all applicable laws and regulations governing the Site. If you do not agree with these Terms, please do not use this Site.

PERMITTED USE AND COPYRIGHT POLICY

RedBox™ Pharmaceuticals Inc. (RedBox™) owns this Site and uses with permission all trademarks, logos, wallpaper, icons, characters, artwork, images, audio clips, graphics, music, sound, information, text, data, comments, postings, submissions, pictures, videos, and other material and content on this Site (‘Content’). RedBox™ owns the arrangement and selection of the Content.

Your unauthorized use of the Content may violate copyright, trademark, patent, privacy, and other Canadian laws, and may infringe upon the rights of RedBox™. Such unauthorized use could result in your personal liability, including potential criminal liability.

Except for Content you have submitted or posted to this Site, you may not alter, archive, copy, reproduce, duplicate, publish, transmit, adapt, display, modify or otherwise use or distribute any Content on this Site unless specifically authorized by RedBox™. To do so, provided that subject to the terms and conditions of the Services Agreement, you are permitted a limited, non-sub-licensable right to access and use the Site, download Content from the Site for use by your Company internally to facilitate the exchange of information pertaining to all services delivered through the RedBox™ Certificate of Authority Service. You may not use bots, data mining, or any other technique to extract data or information from the Site, and any attempt to interfere with this Site could subject you to civil and criminal penalties.

USER GENERATED CONTENT

This Site may provide an opportunity for users to post information relating to its various services (‘User Generated Content’). In providing User Generated Content to this site, you represent and warrant that (1) you are the owner or licensee of the User Generated Content and have a right to post it, (2) the User Generated Content does not and will not violate the intellectual property or publicity rights of any person, and (3) your posting and the User Generated Content does not and will not violate these Terms, End User Agreement, any RedBox™ policy, or any applicable laws, rules or regulations.

Your posting of User Generated Content to this Site is subject to the following rules:

  1. You are responsible and liable for any User Generated Content that you submit, post, or display;
  2. You shall not abuse, threaten, intimidate, or harass other users of this Site;
  3. You shall not use this Site for any unauthorized or illegal purpose;
  4. You shall not post any User Generated Content that is harmful, offensive, threatening, libelous, defamatory, unlawful, obscene, or otherwise objectionable;
  5. Your use of this Site is limited to posting information relating

RedBox™ reserves the right, in its sole discretion, to:

  1. Review, edit, or delete any User Generated Content posted by users;
  2. Deny or restrict access by any individual or company who fails to comply with these Terms, and any other policies or rules that RedBox™ or the Association Sponsor may implement;
  3. Deny access to this Site by any user without prior notice.

THIRD PARTY CONTENT

Certain names or logos are service marks or trademarks of RedBox™. All other service marks and trademarks are the property of their respective owners. RedBox™ is not responsible for other service marks, trademarks, and company names that may be the trademarks and/or service marks of their respective owners, nor does the use of third party names or trademarks, or any references to their products or services on this Site, constitute an endorsement by RedBox™ of such parties or their products or services. RedBox™ does not endorse or warrant the accuracy or reliability of, or assume any liability in connection with, any Content on this Site that is provided or posted by third parties, or any of their products or services. If you believe that any material on this site infringes upon your copyright rights, you can notify RedBox™ of the alleged infringement. Please include all of the following information:

  1. A subject line ‘Copyright Infringement Notice’;
  2. A description of the copyrighted work that you believe has been infringed;
  3. The URL of the site and a description of where the allegedly infringing material is located on that site;
  4. Your address, telephone number, and e-mail address;
  5. A statement by you that you have a good faith belief that the alleged infringing material is not authorized by the copyright owner, its agent, or the law;
  6. A statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed); and your electronic or physical signature.

RedBox™ reserves the right not to respond to these notices that do not comply with any of these requirements in its discretion. You may send these notices by mail or e-mail using the form found on the ‘Contact Us’ link below.

LINKS TO THIRD PARTY WEBSITES

The Site may contain references or links to third party sites. RedBox™ has no control over these Sites or the Content within them. Your use of any linked site is subject to the terms and conditions of use and privacy policy of the operator of the linked site, so you should review them carefully. RedBox™ disclaims all liability in connection with your use of linked sites.

DISCLAIMER

RedBox™ does not promise that the Site will be error free, uninterrupted, nor will it provide specific results from use of the Site or any Content, search or link on it. The Site and its Content are delivered on an ‘as-is’ and ‘as-available’ basis. RedBox™ cannot ensure that files and information you download from the Site will be free of viruses or contamination or destructive features. RedBox™ disclaims all warranties, express or implied, including warranties of merchantability, title, non-infringement, and fitness for a particular purpose. RedBox™ will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, punitive and consequential damages.

DISPUTES

If there is any dispute about or involving the Site, by using the Site, you agree that the laws of the Province of Ontario will govern the dispute. You agree to the exclusive jurisdiction of the courts of the Provence of Ontario.

INDEMNITY

You agree to indemnify and hold RedBox, its subsidiaries, affiliates, officers, agents, business partners, and employees, harmless from and against any loss, liability, claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another Site or to upload Content or other information to the Site.

CHANGES

RedBox™ reserves the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page each time you visit for changes. Your continued use of this Site constitutes your acceptance of such changes.

Privacy Policy

Privacy Policy

RedBox RX™ PRIVACY STATEMENT

RedBox Rx™ (“RedBox”, “we”, “us” or “our”) takes steps to ensure we meet privacy principles and requirements with respect to personal information under applicable Canadian privacy legislation. The purpose of this privacy statement (the “Privacy Statement”) is to inform the healthcare professionals we deal with (“you” or “your”) how we collect, use, disclose and protect your personal information. Personal information is information about an identifiable individual, as more particularly described under applicable privacy legislation. This Privacy Statement applies to our collection, use and disclosure of personal information in Canada. This Privacy Statement does not apply to information about our employees or to information that is not personal information.

PERSONAL INFORMATION WE COLLECT

RedBox collects personal information in the course of services we provide to healthcare professionals. In particular, RedBox collects personal information to facilitate the ordering and distribution of pharmaceutical products, including narcotics and controlled substances. Personal information we collect includes:

  1. Name, address, email address, telephone number, and other contact information;
  2. License number issued by your professional regulatory body;
  3. Date of birth;
  4. Credit card or other payment and financial information;
  5. Purchase order information;
  6. Purchase history;
  7. Information you provide when you contact us by any means, including in person, online, by telephone or by mail; and
  8. Such other information we may collect with consent or as permitted or required by law.

USE OF PERSONAL INFORMATION

RedBox generally uses personal information for the following purposes:

  1. Verifying that you are a member in good standing with your professional regulatory body;
  2. Verifying that you have the authority to order narcotics and controlled substances;
  3. Determining eligibility for opening an account;
  4. Processing and facilitating delivery of orders;
  5. Managing, administering, collecting or otherwise enforcing accounts;
  6. Maintaining business records for reasonable periods, and generally managing and administering our business;
  7. Meeting legal, regulatory, insurance, security and processing requirements; and otherwise with consent or as permitted or required by law.

DISCLOSURE OF YOUR PERSONAL INFORMATION

RedBox discloses personal information in the following circumstances:

  1. To professional regulatory bodies in order to verify your identity and to confirm that you are a member in good standing;
  2. To certification organizations that grant authority with respect to the handling and distribution of narcotics and controlled substances;
  3. To manage and administer accounts including to process credit cards or other forms of payment;
  4. As necessary to meet legal, regulatory, industry self-regulatory, insurance, audit, processing and security requirements;
  5. With your consent, or as permitted or required by law.

Service Providers. RedBox may transfer personal information to third party agents or service providers (including affiliates of RedBox acting in this capacity) that perform services on our behalf, such as administrative and technical services, verification services, data hosting or processing services or similar services, or otherwise collect, use, disclose, store or process personal information on our behalf for the purposes described in this Privacy Statement. Some of these service providers may be located outside of Canada, including in the United States, and your personal information may be collected, used, disclosed, stored and processed in the United States or elsewhere outside of Canada for the purposes described in this Privacy Statements. We take reasonable contractual or other measures to protect your personal information while processed or handled by these service providers. While your personal information is located outside Canada it will be subject to legal requirements in those foreign countries applicable to our service providers, for example, lawful requirements to disclose personal information to government authorities in those countries.

Business Transactions. Personal information may be used by RedBox and disclosed to parties connected with the proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of RedBox or our business or assets, including for the purposes of: permitting such parties to determine whether to proceed or continue with such transaction, and to fulfil reporting, inspection or audit requirements or obligations to such parties. Assignees or successors of RedBox or our business or assets may use and disclose your personal information for similar purposes as those described in this Privacy Statement.

Legal, Regulatory. RedBox may disclose your personal information as necessary to meet legal, regulatory, industry self-regulatory, insurance, audit, and security requirements, and as otherwise with your consent or as permitted or required by law (including as required by applicable Canadian and foreign laws applicable to RedBox or our agents and service providers, and including lawful requirements to disclose personal information to government authorities in those countries).

OUR WEBSITE

Cookies. Our website, redboxrx.ca (or other as designated) uses temporary session “cookies” on all of our secure pages to assign and store a session ID to you so that you can move uninterrupted between the areas of our site. This session ID is also used for internal reporting purposes. It is not personally identifiable to you, and this type of cookie does not leave any retrievable information on your hard drive. You can set your browser to notify you when you receive a cookie, allowing you to decide whether or not to accept it. At no time can the cookie read any information from your hard drive, and you can remove it from your machine at any time.

Links to other websites. Certain links within RedBox’s website may take you to other websites which are not maintained by RedBox. The inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. Such websites may contain terms and conditions, privacy provisions, confidentiality provisions or other provisions that differ from the terms and conditions applicable to RedBox’s website. RedBox assumes no responsibility for the content, accuracy, validity, legality or otherwise of any materials or information contained on such sites.

YOUR CONSENT

Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (for example, orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (for example, when you provide information necessary for a service you have requested). You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided, if any. Consent may be given by your authorized representative (such as a legal guardian or a person having a power of attorney). Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this Privacy Statement, if applicable, or otherwise at the time of collection.

You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services. Further, where we have provided or are providing services to you, your consent will be valid for so long as necessary to fulfil the purposes described in this Privacy Statement or otherwise at the time of collection, and you may not be permitted to withdraw consent to certain necessary uses and disclosures of the personal information.

RedBox collects, uses and discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.

SECURITY

We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees, agents and mandataries of RedBox who require access to your personal information in order to fulfil their job requirements will have access to your personal information.

ACCESS, CORRECTIONS, AND CONTACTING US

RedBox may establish and maintain a file of your personal information for the purposes described above, which will be accessible at 9525 Mississauga Road, Suite 7, Brampton, Ontario L6X 0Z8. If you wish to request access or correction of your personal information in our custody or control, you may write us at the above address, attention Tejal Chauhan, Director of Operations. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above.

PRIVACY STATEMENT CHANGES

This Privacy Statement may be revised from time to time. If we intend to use or disclose personal information for purposes materially different or not described in this Privacy Statement, we will make reasonable efforts to notify affected individuals in advance, if necessary, including by revising this Privacy Statement. If you are concerned about how your personal information is used, you should contact us as described above or check back at our website periodically at www.redboxrx.ca/privacy (or as designated) to obtain a current copy of this Privacy Statement. We urge you to request and review this Privacy Statement frequently to obtain the current version. Your continued provision of personal information or use of our services following any changes to this Privacy Statement constitutes your acceptance of any such changes.